Location: Duluth, GA

Contract Length: 1 Year

Pay Rate: $30.71

Schedule: Monday-Friday | 8:30 AM - 5:30 PM

Work Location: Duluth, GA 30096

Position Summary

The Logistics Coordinator Sr. Staff is responsible for managing end-to-end logistics operations across Ocean Import, Ocean Export, U.S. Drayage, and Air Freight activities. This role serves as a key point of contact for customers while coordinating with carriers, freight forwarders, drayage providers, and internal stakeholders to ensure efficient transportation operations, accurate billing, and exceptional customer service.

The ideal candidate will have hands-on experience supporting international freight operations, logistics coordination, shipment tracking, carrier management, and freight cost control.

Ocean Import Operations

• Manage inbound shipment schedules and shipment visibility.
• Review Bills of Lading (B/L), customs documentation, and shipping paperwork.
• Track cargo movements and proactively resolve shipment issues.
• Communicate shipment status and updates with customers.

Ocean Export Operations

• Process export bookings and coordinate shipment schedules.
• Prepare and review export documentation, including S/O, B/L, and related paperwork.
• Coordinate with steamship lines, carriers, and freight partners.
• Support export customs clearance activities.

U.S. Drayage Operations

• Coordinate port and rail terminal pickup and delivery schedules.
• Manage relationships with drayage providers and negotiate rates.
• Monitor and resolve demurrage and detention charges.
• Ensure timely movement of freight from ports and terminals.

Air Freight Operations

• Coordinate domestic and international air shipments.
• Manage urgent and time-sensitive freight movements.
• Communicate with airlines, forwarders, and logistics partners.
• Track flight schedules, airfreight rates, and shipment status.

Customer Service & Communication

• Provide regular shipment updates and status reports to customers.
• Address service issues and operational concerns promptly.
• Maintain strong customer relationships through proactive communication.

Billing & Freight Cost Management

• Review carrier, forwarder, and vendor invoices for accuracy.
• Verify freight rates and transportation costs.
• Manage billing, settlements, and payment coordination.
• Resolve freight claims and billing disputes.

Reporting & Data Management

• Maintain accurate logistics and transportation records.
• Prepare KPI reports, shipment reports, and cost analyses.
• Monitor operational performance and identify improvement opportunities.

Required Qualifications

• Bachelor's degree preferred in:
  • Logistics
  • International Trade
  • Business Administration
  • Supply Chain Management
  • Related field
• Minimum 2 years of experience in:
  • Ocean Freight
  • Air Freight
  • Import/Export Operations
  • Drayage Coordination
  • Freight Forwarding
• Strong business-level English communication skills.
• Proficiency in Microsoft Office Suite, including:
  • Excel
  • PowerPoint
  • Outlook
  • Word
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience working for a:
  • Freight Forwarder
  • Ocean Carrier
  • 3PL Provider
• Understanding of U.S. port, terminal, and drayage operations.
• Experience using:
  • TMS (Transportation Management Systems)
  • ERP Systems
  • Logistics Platforms
• Experience supporting manufacturing or industrial accounts.
• Solar, renewable energy, or energy-sector logistics experience is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.